The Thawing System performs internal checks to ensure it is always operating correctly. If you see an error screen appear please make a note of the error code displayed and contact support. A brief overview of what each error code means is given below.
| Code | Relates to |
| E8101 | Problem with the heating system |
| E8102 | Problem with file system |
| E8103 | Problem with upper temperature sensor |
| E8104 | Problem with lower temperature sensor |
| E8105 | Mechanical jam |
| E8106 | Internal storage is full |
| E8107 | Internal storage not accessible |
| E8108 | System requires calibration |
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