Once Asymptote has confirmed that a firmware update is available for your device, complete the following steps to apply the update.
- With the power to the Thawer turned off, connect the unit to the internet using a wired Ethernet cable.
- Power on, select “Gentle mode” and check that you get an ethernet icon in the top right of the display. If there is an exclamation mark beside it the unit does not have a working internet connection.
- Press and Hold the O button. Then find the menu item marked "Network" with the up and down arrows. Select this by tapping the O button.
- Scroll through the Network menu until you see the option "Update FW". Select this by tapping the O button.
Wait while the unit checks for, then downloads the update. It will display "Updating..." while it is downloading. This step can take quite some time depending on the network connection (allow 10 min).
When the unit says "Restart Now!", power cycle the thawer. It will then appear to be inactive for up to another 10 minutes: this is expected. When it is finished the unit should restart and run the new software.